Claims and Valuations

Key Highlights of the Section:

Valuation of Loss:

• ETH and Altcoins: Valued at market price at the time of loss. Low-liquidity altcoins are assessed case-by-case for fairness.

• NFTs:

  • Members provide a self-reported valuation, highlighting unique attributes (e.g., rarity, IP prominence).

  • Fairside gathers data from appraisal services, performs an internal review, and conducts a manual cross-check to finalize the value.

  • Members can appeal valuations for further review.

Claims Assessment:

• Claims undergo a rigorous investigation process, including:

  • On-Chain Analysis: Blockchain activity is reviewed to verify the incident.

  • NAXO Collaboration: Trusted experts from NAXO, a leading digital asset investigations firm, partner with Fairside to validate claims.

• This robust process ensures authenticity while maintaining trust and sustainability.

Claims Process:

• Submit your wallet details and pay a nominal claim fee.

• Complete a quick KYC process to verify identity.

• Fairside, in collaboration with NAXO, investigates the claim and determines validity.

• Approved claims are paid out promptly, ensuring fairness and sustainability for all members.