Valuation of Loss

ETH and Altcoins:

• ETH: The value of your ETH is straightforwardly calculated based on the market price at the time of loss.

• Altcoins: Similarly, altcoins are valued based on their market price at the time of loss. On rare occasions, for altcoins with extremely low liquidity, we will evaluate them on a case-by-case basis to ensure a fair and accurate valuation.

NFTs:

• For you:

  • Self-Report: You'll just need to fill out a self-report detailing the NFT's valuation at the time of loss. This gives you the chance to notify us of aspects that may affect its valuation- such as locked tokens, IP prominence, and rarity.

• For us:

  • Appraisal Services: We gather data from three reputable NFT appraisal services

  • Internal Valuation: Our internal team conducts an independent valuation considering factors like floor price, standing offers, past sales, and rarity.

  • Comparison and Review: We compare the internal valuation with the data from appraisal services and your self-report to ensure accuracy.

  • Manual Review: A final manual review is conducted to confirm the valuation

If you disagree with the final NFT assessment, please file an appeal for a reassessment.

This process ensures that you receive a fair and accurate payout based on the current market conditions and comprehensive evaluations.